:root{
  --bg:#f6efe7;
  --bg-2:#fbf7f1;
  --card:#fffdfa;
  --card-soft:#f9f2e8;
  --line:#eadcca;
  --text:#2f241d;
  --muted:#72655b;
  --brand:#972f28;
  --brand-dark:#7e241f;
  --brand-soft:#f6dfd7;
  --accent:#c89d56;
  --ok:#2f7d4d;
  --ok-soft:#e2f2e6;
  --warn:#b56a11;
  --warn-soft:#ffeed8;
  --blue:#315f99;
  --blue-soft:#e5edf9;
  --shadow:0 14px 34px rgba(72,43,20,.08);
  --shadow-lg:0 24px 54px rgba(72,43,20,.12);
  --radius:26px;
}
*{box-sizing:border-box}
html,body{margin:0;padding:0}
body{
  font-family:Inter,ui-sans-serif,system-ui,-apple-system,Segoe UI,Roboto,Arial,sans-serif;
  color:var(--text);
  background:
    radial-gradient(circle at top left, rgba(200,157,86,.09), transparent 26%),
    radial-gradient(circle at top right, rgba(151,47,40,.05), transparent 20%),
    linear-gradient(180deg,var(--bg-2),var(--bg));
}
img{max-width:100%}
a{color:var(--brand);text-decoration:none}
a:hover{text-decoration:underline}
.wrap{max-width:1180px;margin:0 auto;padding:22px}
.top{
  position:sticky;top:0;z-index:30;
  backdrop-filter:saturate(130%) blur(16px);
  background:rgba(251,247,241,.88);
  border-bottom:1px solid rgba(151,47,40,.08);
}
.top .inner{
  max-width:1180px;margin:0 auto;padding:14px 22px;
  display:flex;align-items:center;justify-content:space-between;gap:20px;
}
.brand{display:flex;align-items:center;gap:14px;color:var(--text);min-width:0}
.brand:hover{text-decoration:none}
.brand-logo{width:56px;height:56px;object-fit:contain;flex:0 0 auto}
.brand-copy{display:flex;flex-direction:column;min-width:0}
.brand-title{font-size:24px;font-weight:900;letter-spacing:-.03em}
.brand-sub{font-size:13px;color:var(--muted)}
.nav{display:flex;align-items:center;gap:8px;flex-wrap:wrap;justify-content:flex-end}
.nav a{
  color:var(--text);padding:10px 14px;border-radius:14px;
  transition:background .15s ease,color .15s ease,transform .15s ease;
}
.nav a:hover{background:#efe6da;text-decoration:none;transform:translateY(-1px)}
.nav a.active{background:#f7ebe3;color:var(--brand);font-weight:800}
.flash{padding:14px 16px;border-radius:18px;margin-bottom:16px}
.flash.success{background:#e5f6eb;color:#1d643d;border:1px solid #c8e9d3}
.flash.error{background:#fde9e6;color:#a2312b;border:1px solid #f3cbc6}
.card{
  background:rgba(255,253,250,.96);
  border:1px solid var(--line);
  border-radius:var(--radius);
  box-shadow:var(--shadow);
  padding:22px;
}
.card.soft{background:linear-gradient(180deg,#fff8f0,#fffdfa)}
.grid{display:grid;gap:18px}
.grid-2{grid-template-columns:repeat(2,minmax(0,1fr))}
.grid-3{grid-template-columns:repeat(3,minmax(0,1fr))}
.grid-4{grid-template-columns:repeat(4,minmax(0,1fr))}
.stack{display:flex;flex-direction:column;gap:18px}
h1,h2,h3{margin:0 0 10px}
h1{font-size:clamp(34px,4vw,48px);line-height:1.02;letter-spacing:-.04em}
h2{font-size:28px;letter-spacing:-.03em}
h3{font-size:21px;letter-spacing:-.02em}
p{margin:0 0 10px;line-height:1.58}
label{display:block;font-size:14px;font-weight:800;margin:0 0 8px;color:#61544a}
input,select,textarea{
  width:100%;padding:14px 16px;border-radius:16px;border:1px solid #decfbc;
  background:#fffdfa;color:var(--text);font:inherit;outline:none;
  transition:border-color .15s ease, box-shadow .15s ease;
}
input:focus,select:focus,textarea:focus{
  border-color:#bf6d57;box-shadow:0 0 0 4px rgba(191,109,87,.12);
}
textarea{min-height:136px;resize:vertical}
button,.btn{
  display:inline-flex;align-items:center;justify-content:center;gap:10px;
  appearance:none;border:0;border-radius:16px;padding:14px 18px;font:inherit;
  font-weight:900;cursor:pointer;color:#fff;
  background:linear-gradient(180deg,var(--brand),var(--brand-dark));
  box-shadow:0 14px 28px rgba(151,47,40,.16);
  transition:transform .15s ease, box-shadow .15s ease, opacity .15s ease;
}
button:hover,.btn:hover{transform:translateY(-1px);box-shadow:0 18px 30px rgba(151,47,40,.22);text-decoration:none}
.btn.secondary{background:#fffdfa;color:var(--brand);border:1px solid #d9beb3;box-shadow:none}
.btn.ghost{background:#f7ede4;color:var(--brand);box-shadow:none}
.btn.ok{background:linear-gradient(180deg,#3b8859,#286540)}
.btn.danger{background:linear-gradient(180deg,#c24a4a,#992f2f)}
.small{font-size:12px}
.muted{color:var(--muted)}
.row-actions{display:flex;gap:10px;flex-wrap:wrap}
.stat{
  padding:18px;border-radius:22px;border:1px solid var(--line);
  background:linear-gradient(180deg,#fffdfa,#fbf5ed)
}
.stat strong{display:block;font-size:30px;line-height:1;margin-bottom:8px}
.stat.compact strong{font-size:25px}
.badge{
  display:inline-flex;align-items:center;padding:5px 10px;border-radius:999px;
  font-size:12px;font-weight:900;border:1px solid transparent
}
.b-neu{background:#f8e2dd;color:#972f28}
.b-in{background:#fff0d8;color:#9b5a0e}
.b-ein{background:#e7eef8;color:#315f99}
.b-erl{background:#e2f2e6;color:#1f6a41;position:relative;overflow:hidden}
.b-erl::after{
  content:"";position:absolute;inset:0;
  background:linear-gradient(120deg,transparent 35%,rgba(255,255,255,.5) 50%,transparent 65%);
  transform:translateX(-130%);animation:doneShine 4s ease-in-out infinite;
}
.p-niedrig{background:#efe8de;color:#5d534c}
.p-normal{background:#f9ecde;color:#975f1e}
.p-hoch{background:#ffe7cf;color:#99420f}
.p-notfall{background:#fde3e1;color:#a12f2f}
.table-wrap{width:100%;overflow-x:auto;-webkit-overflow-scrolling:touch}
.table{width:100%;border-collapse:collapse;min-width:760px}
.table th,.table td{padding:14px 12px;border-bottom:1px solid var(--line);vertical-align:top;text-align:left}
.ticket-list{display:flex;flex-direction:column;gap:12px}
.ticket-row{
  display:flex;align-items:center;gap:14px;justify-content:space-between;
  border:1px solid var(--line);border-radius:22px;padding:15px 16px;background:#fffdfa;
  transition:transform .15s ease, box-shadow .15s ease;
}
.ticket-row:hover{text-decoration:none;transform:translateY(-1px);box-shadow:0 12px 26px rgba(72,43,20,.08)}
.ticket-thumb{width:76px;height:76px;border-radius:20px;object-fit:cover;flex:0 0 auto;border:1px solid var(--line);background:#f4eadc}
.ticket-thumb.small{width:50px;height:50px;border-radius:14px}
.ticket-meta{flex:1;min-width:0}
.ticket-title{font-size:19px;font-weight:900;line-height:1.18;margin-bottom:6px}
.ticket-sub{font-size:14px;color:var(--muted);margin-bottom:8px}
.ticket-tags{display:flex;gap:8px;flex-wrap:wrap}
.ticket-time{font-size:13px;color:var(--muted);white-space:nowrap}
.page-kicker{
  display:inline-flex;align-items:center;gap:8px;padding:8px 12px;border-radius:999px;
  background:var(--brand-soft);color:var(--brand);font-weight:900;font-size:12px;
  text-transform:uppercase;letter-spacing:.05em
}
.panel-head{display:flex;align-items:flex-start;justify-content:space-between;gap:16px;margin-bottom:14px}
.chip-link{
  display:inline-flex;align-items:center;gap:8px;padding:10px 14px;border-radius:999px;
  background:#f8efe6;color:var(--brand);font-weight:800
}
.note-callout{
  display:flex;align-items:flex-start;gap:12px;padding:14px 16px;border:1px dashed #d6c3ac;
  border-radius:18px;background:#fcf6ee
}
.note-callout .icon{
  width:28px;height:28px;border-radius:999px;display:flex;align-items:center;justify-content:center;
  background:var(--brand-soft);color:var(--brand);font-weight:900;flex:0 0 auto
}
.comment{
  padding:14px 16px;border:1px solid var(--line);border-radius:20px;background:#fffdfa;margin:12px 0
}
.comment-head{display:flex;align-items:center;gap:12px;margin-bottom:10px}
.comment-avatar{width:46px;height:46px;border-radius:15px;object-fit:cover;border:1px solid var(--line);background:#f2e5d4}
.login-shell{max-width:1180px;margin:28px auto;display:grid;grid-template-columns:1.05fr .95fr;gap:20px}
.login-card{border-radius:30px;padding:30px}
.login-hero{
  position:relative;overflow:hidden;
  background:
    radial-gradient(circle at top right, rgba(200,157,86,.12), transparent 30%),
    linear-gradient(180deg,#fff9f1,#f9f0e5);
}
.login-hero::after{
  content:"";position:absolute;left:-4%;right:-4%;bottom:-10%;height:180px;
  background:url('bahnhof-hero.svg') center bottom/contain no-repeat;
  opacity:.12;
}
.login-mark{display:flex;align-items:center;gap:16px;position:relative;z-index:1}
.login-mark img.logo{width:96px;height:96px;object-fit:contain}
.login-title{font-size:60px;line-height:.96;margin:18px 0 14px;position:relative;z-index:1}
.login-lead{font-size:20px;color:#53483f;max-width:28ch;position:relative;z-index:1}
.login-scene{
  position:relative;z-index:1;
  display:grid;grid-template-columns:1.25fr .75fr;gap:14px;align-items:end;margin:18px 0 10px;
}
.login-building{
  border:1px solid var(--line);border-radius:26px;background:#fffdfa;padding:12px;box-shadow:var(--shadow)
}
.login-building img{display:block;width:100%;height:auto}
.login-avatar{
  max-width:180px;justify-self:end;filter:drop-shadow(0 20px 22px rgba(72,43,20,.16));
  animation:floaty 7s ease-in-out infinite;
}
.login-form-card{display:flex;flex-direction:column;justify-content:center}
.login-form-card .intro{display:flex;align-items:center;gap:14px;margin-bottom:16px}
.login-form-card .intro img{width:58px;height:58px}
.mini-note{
  padding:12px 14px;border-radius:16px;background:#f8f0e6;border:1px solid #e4d3c0;color:#5f534a
}
.scene-banner{
  min-height:290px;padding:28px;border-radius:30px;
  background:
    linear-gradient(90deg, rgba(255,249,241,.96) 0%, rgba(255,249,241,.94) 39%, rgba(255,249,241,.22) 60%, rgba(255,249,241,.14) 100%),
    url('bahnhof-hero.svg') right center/contain no-repeat;
  display:grid;grid-template-columns:minmax(0,1fr) 42%;
  align-items:center;overflow:hidden;border:1px solid var(--line);box-shadow:var(--shadow)
}
.scene-copy{max-width:520px}
.hero-link{
  display:flex;align-items:center;justify-content:space-between;gap:16px;
  background:linear-gradient(180deg,#a33932,#812823);color:#fff;border-radius:26px;padding:22px 24px;
  box-shadow:var(--shadow-lg)
}
.hero-link:hover{background:linear-gradient(180deg,#ad3b34,#7b2621);text-decoration:none}
.hero-icon{
  width:72px;height:72px;border-radius:22px;background:#fff;color:var(--brand);
  display:flex;align-items:center;justify-content:center;font-size:30px;flex:0 0 auto;
  animation:pulseSoft 2.8s ease-in-out infinite
}
.hero-copy{flex:1;min-width:0}
.hero-title{font-size:34px;font-weight:900;line-height:1.02;margin:0 0 6px}
.hero-sub{font-size:18px;color:#fde9e2}
.hero-arrow{font-size:36px;opacity:.85}
.mobile-cards .table{min-width:820px}
.mobile-cards .ticket-card{display:none}
.filter-grid{grid-template-columns:2fr 1fr 1fr 1fr auto}
.ticket-hero{display:grid;grid-template-columns:1.1fr .9fr;gap:18px}
.ticket-info{display:grid;gap:16px}
.ticket-image-preview{display:block;max-width:100%;width:280px;height:auto;border-radius:18px;border:1px solid var(--line);box-shadow:var(--shadow)}
.ticket-detail-list{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:10px 16px}
.ticket-detail-box{padding:14px 15px;background:#fcf5ec;border:1px solid var(--line);border-radius:18px}
.form-grid-2{grid-template-columns:repeat(2,minmax(0,1fr))}
.user-layout{grid-template-columns:1fr 1.2fr}
.footer-space{height:10px}
.settings-note{margin-top:12px;padding:14px 15px;border-radius:18px;background:#f9f3ea;border:1px dashed #d9c8b6}
.logo-inline{display:flex;align-items:center;gap:12px}
.logo-inline img{width:64px;height:64px}
.empty-state{
  padding:26px;border-radius:22px;background:linear-gradient(180deg,#fff9f1,#fbf3e8);
  border:1px dashed #dbc8b3;text-align:center
}
@keyframes pulseSoft{0%,100%{transform:scale(1)}50%{transform:scale(1.03)}}
@keyframes doneShine{0%,65%{transform:translateX(-130%)}85%,100%{transform:translateX(130%)}}
@keyframes floaty{0%,100%{transform:translateY(0)}50%{transform:translateY(-6px)}}

@media (max-width:1020px){
  .login-shell,.ticket-hero,.user-layout{grid-template-columns:1fr}
  .scene-banner{grid-template-columns:1fr;background:
    linear-gradient(180deg, rgba(255,249,241,.96) 0%, rgba(255,249,241,.92) 48%, rgba(255,249,241,.84) 100%),
    url('bahnhof-hero.svg') center bottom/cover no-repeat}
  .scene-copy{max-width:none}
  .grid-4{grid-template-columns:repeat(2,minmax(0,1fr))}
  .filter-grid{grid-template-columns:1fr 1fr}
}
@media (max-width:760px){
  .wrap{padding:16px}
  .top .inner{padding:12px 16px;align-items:flex-start;flex-direction:column}
  .brand-logo{width:48px;height:48px}
  .brand-title{font-size:20px}
  .nav{width:100%;overflow:auto;white-space:nowrap;flex-wrap:nowrap;padding-bottom:4px}
  .grid-2,.grid-3,.grid-4,.form-grid-2,.filter-grid{grid-template-columns:1fr}
  .login-title{font-size:42px}
  .login-shell{margin:16px auto}
  .login-card{padding:22px}
  .login-scene{grid-template-columns:1fr;gap:10px}
  .login-avatar{max-width:130px;justify-self:center}
  .scene-banner{padding:22px;min-height:260px;background:
    linear-gradient(180deg, rgba(255,249,241,.95) 0%, rgba(255,249,241,.95) 62%, rgba(255,249,241,.88) 100%),
    url('bahnhof-hero.svg') center bottom/cover no-repeat}
  .hero-link{padding:18px}
  .hero-title{font-size:28px}
  .hero-sub{font-size:16px}
  .ticket-row{align-items:flex-start}
  .ticket-time{white-space:normal;text-align:right}
  .mobile-cards .table-wrap{display:none}
  .mobile-cards .ticket-card{display:block}
  .ticket-card{
    border:1px solid var(--line);border-radius:20px;padding:14px 14px;background:#fffdfa;margin-bottom:12px
  }
  .ticket-card .head{display:flex;gap:12px;align-items:flex-start}
  .ticket-card .meta{flex:1;min-width:0}
  .ticket-card .title{font-weight:900;font-size:18px;line-height:1.15;margin-bottom:6px}
  .ticket-card .sub{font-size:13px;color:var(--muted);margin-bottom:8px}
  .ticket-card .foot{display:flex;justify-content:space-between;align-items:center;gap:10px;margin-top:12px}
  .ticket-detail-list{grid-template-columns:1fr}
}


.brand-logo-wide{width:260px;height:auto;max-width:min(42vw,260px)}
.login-brand-art{margin:18px 0 14px}
.login-brand-art img{display:block;width:100%;height:auto}
@media (max-width: 900px){
  .brand-logo-wide{width:190px;max-width:58vw}
}


/* Patch 1b: users mobile + safer header/logo */
@media (max-width:760px){
  .user-layout .ticket-row{
    display:grid;
    grid-template-columns:50px 1fr;
    align-items:start;
  }
  .user-layout .ticket-meta{
    min-width:0;
  }
  .user-layout .row-actions{
    grid-column:1 / -1;
    display:flex;
    flex-direction:column;
    gap:10px;
    margin-top:10px;
    width:100%;
  }
  .user-layout .row-actions form,
  .user-layout .row-actions .btn,
  .user-layout .row-actions button{
    width:100%;
  }
  .user-layout .row-actions .btn,
  .user-layout .row-actions button{
    justify-content:center;
  }
  .brand-logo-wide{
    width:170px;
    max-width:68vw;
  }
}